Privacy Policy

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Welcome to Space Explorer ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our application, Space Explorer, and our website, https://spaceexplorer.app (collectively, "Services").

1. Information We Collect

Anonymous Analytics Data: We collect anonymous analytics data to help us understand how our users interact with the application and improve our Services. This data includes, but is not limited to, application usage statistics, performance metrics, device information (such as device type, operating system, and version), and other non-identifiable information.

Crash Reports: We use Raygun to collect crash report data. This data helps us identify and fix issues within the application. The crash reports may include information about your device, the state of the application at the time of the crash, error logs, and other diagnostic information.

2. How We Use Your Information

To Improve Our Services: The anonymous analytics and crash report data we collect are used to understand user behavior and improve the functionality, performance, and reliability of our application. This includes identifying and fixing bugs, optimizing the user interface, and enhancing overall user experience.

Customer Support: Information from crash reports may be used to provide customer support and address any issues you may encounter. This helps us respond to your inquiries more effectively and improve our service offerings.

Security and Fraud Prevention: We may use the information we collect to detect, prevent, and respond to fraud, security threats, and other malicious activities that could harm our users or our Services.

3. How We Protect Your Information

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect the data we collect from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, access controls, and regular security assessments.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also share your information when required by law or to protect our legal rights.

5. International Data Transfers

As our Services are available worldwide, your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have different data protection laws than those of your country. By using our Services, you consent to such transfers. We take steps to ensure that your information is protected in accordance with this Privacy Policy wherever it is processed.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding the information we hold about you. These rights may include:

• The right to access: You have the right to request copies of your personal data. We may charge a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Retention of Your Information

We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining your information for as long as you have an active account with us and for a reasonable period afterward to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our Services. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Space Explorer Support
Email: support@spaceexplorer.app

By using our Services, you consent to our Privacy Policy.